OLA Tracking Widget
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A widget for tracking the Operating Level Agreement (OLA) for support bugs.
The purpose of this widget is to provide a streamlined and configurable method for tracking the OLA for support bugs at a glance. The widget's functionality is based on the query system of Visual Studio Team Services (VSTS), and uses the VSS SDK and REST Clients for authentication and to retrieve work item data.
Minimum Requirements for Queries
Before using the widget, the user must first define a query that produces the desired subset of bugs the widget will process and display. The widget makes certain assumptions about the work items produced by this query, namely that the result set will only contain work items whose
The widget also assumes that bugs have a
There is no need to check for these values at the query level, unless filtering for a specific severity level is desired.
Please see the Sample Queries section for more information.
Queries can be saved to either My Queries or Shared Queries in VSTS, and the widget will behave differently depending upon the location of the query.
If the user selects a query from My Queries in the widget settings, they alone can to view the query results in the widget. All other users will see the following when viewing the given dashboard:
If the user selects a query from Shared Queries in the widget settings, anyone with permission to view the given dashboard can view the query results in the widget:
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