Overview
QA and test engineering teams use Bugzilla to log and manage bugs, while development teams plan and deliver work in Azure DevOps (Server or Cloud).
When these platforms operate independently, bug status becomes inconsistent; updates are manually duplicated, and reporting lacks accuracy across systems.
OpsHub Integration Manager (OIM) enables near real-time, bidirectional synchronization between Bugzilla and Azure DevOps. Bugs created or updated in Bugzilla automatically reflect in Azure DevOps, and engineering progress, status changes, and resolutions sync back -preserving accuracy without disrupting team workflows.
Learn more about Bugzilla–Azure DevOps bidirectional integration using OIM.
Why Integrate Bugzilla and Azure DevOps with OIM?
Keep bugs and work items perfectly aligned across systems: Synchronize bugs, tasks, and custom work item types between Bugzilla and Azure DevOps (ADO Cloud) in near real time. Ensure status, priority, severity, and resolution fields remain consistent.
Preserve full context- not just basic field values: Sync comments, attachments, links, history, and custom fields along with bug updates. Map attributes such as component, version, and severity accurately across systems. Configure uni- or bi-directional synchronization with granular filters.
Configure integration without writing code: Use OIM’s visual, GUI-based interface to set up integrations without scripting or custom development. Enable advanced customization for complex enterprise requirements when needed.
Scale without impacting either platform: OIM operates externally-no plugins or add-ons required in Bugzilla or Azure DevOps. Handle large data volumes, multiple projects, and complex logic without affecting system performance.
Built-in reliability and recovery mechanism: With an eventual consistency model and intelligent error handling, OIM manages retries, downtime, and conflict resolution to ensure no bug update is lost.
Seamless data movement: Moving a bug across projects? Converting work item types in Azure DevOps? OpsHub manages cross-project data movement and type changes without creating duplicates or orphan records- while retaining comments, files, and links.
Deployment that matches your security model: Deploy OIM on-premise or in your or OpsHub’s cloud based on internal security, compliance, and infrastructure policies.
Drop us a line for a free demo to watch how OIM facilitates Bugzilla and Azure DevOps bidirectional integration.
Popular Use Cases
OIM has helped the world’s largest companies make the most of their Bugzilla-ADO integration:
**Multi-project / multi-team synchronization **: Large programs often involve multiple Bugzilla products and multiple Azure DevOps projects. OIM enables structured, many-to-many synchronization with controlled mappings-ensuring alignment across distributed teams without cross-project data leakage.
**Priority and severity normalization across systems **: Bugzilla and Azure DevOps often use different priority and severity models. OIM intelligently maps and standardizes these fields, preventing misclassification, escalation confusion, or reporting inconsistencies.
**Release and iteration-level alignment **: Align Bugzilla versions and target milestones with Azure DevOps iteration paths and release cycles. This ensures bugs are tracked against the correct sprint or release timeline across both systems-improving planning accuracy.
Make Bugzilla and Azure DevOps operate as one connected system. Try OpsHub for Free.
Integrate Bugzilla and Azure DevOps in 5 Easy Steps
OpsHub Integration Manager (OIM) offers an easy-to-use GUI and an intuitive user experience, enabling users to configure the Azure DevOps (VSTS/TFS) and Bugzilla unidirectional or bidirectional integration with ease.
Configure ADO and Bugzilla systems.
Select project(s) to be integrated.
Select entity(s) to be integrated.
Select sync direction and sync filter.
Click and map fields to be integrated.
Avoid integration missteps. Connect with our integration engineer to discuss your use case and architecture requirements.
