This starter kit allows customer service agents to view and discuss account information with customers. Customer accounts include purchased services and invoicing by default, but can easily be extended to enable customized scenarios. This starter kit has six data tables in addition to the standard Users and Roles tables that are used for Windows authentication: Agents, Customers, Invoices, Notes, Services, and Service Types. For more infromation, seeLightSwitch Starter Kit: Customer Service.
Note Due to file path length limits, and the path length of the default location of user profiles prior to Windows Vista, some users may encounter errors when installing this starter kit on Windows XP and Windows Server 2003. Before changing the default location for user profiles, seehttp://support.microsoft.com/kb/236621.