With HappyFox Help Desk and Azure DevOps integration, your support and development teams will always be on the same page whenever a bug or issue arises. Easily identify and link HappyFox tickets to work items in Azure Boards so that key information is shared across teams and collaboration is effortless.
Ensure no bugs are left behind
Support teams can easily escalate and link HappyFox Support tickets to Azure DevOps work items. Notify engineering of bugs that are hindering your customers’ experience and get updates on the work items' status -— all from within your HappyFox Ticket Details Page.
A 360 view from support to engineering
In Azure Boards, developers will have a complete view of customer conversations related to an issue. They can collaborate with your support team to resolve issues -— without having to leave Azure DevOps.