Goldfinger’s CRM app lets you integrate your Microsoft Dynamics Plugin system with Atlassian Jira to enable more effective collaboration among development, support, and sales teams. When CRM systems like Microsoft Dynamics are integrated with Atlassian Jira, cases from the various CRM vendors can flow bi-directionally with issues from Atlassian Jira. Create-- Create issues in Jira from Microsoft Dynamics. Map-- Map multiple Microsoft Dynamics records to a single Jira issue. Link-- Link multiple Jira issues to a single Microsoft Dynamics Case record. Synchronize-- Synchronize updates and comments in Microsoft Dynamics and Jira. Copy-- Automatically copy Jira issue data to CRM fields and CRM fields to Jira issue. Compatibility-- Compatible with all Microsoft Dynamics objects including custom objects. Configure-- Highly configurable. Users can specify exactly which fields are copied between systems and under which conditions. Multiple systems-- Use only Jira server simultaneously with multiple CRM systems of the same or different types (Salesforce, MS Dynamics CRM Online, SugarCRM). |