Real-time, two-way Azure DevOps and ServiceNow integration. Sync incidents, changes, and work items automatically — no manual duplication, no code required.
Keep Azure DevOps and ServiceNow in lockstep — real-time, two-way, no manual re-entry. Built for ITSM and engineering teams running change management and incident workflows side by side.
800,000+ users · 6,000+ installations
Trusted by 16 Fortune 500 companies. Recognized in the Deloitte Technology Fast 50 Central Europe 2025.
What it does
Incident-to-work-item sync. Map ServiceNow Bugs to Incidents and Issues to Incident Tasks, keeping ITIL-based change and incident records aligned with development work.
True two-way, real-time sync. A change on either side reflects in the other in seconds — not a nightly batch job or a one-way export.
No manual re-entry. Teams stay in the tool they already use; nothing requires a second login.
No-code field mapping. Map any field — including custom fields — without writing a script.
Built for scale. Unlimited transactions and no artificial sync caps, running across 6,000+ live installations today.
Flexible deployment. Available as SaaS or self-hosted, for teams with data-residency or network-isolation requirements.
Enterprise-grade security. SOC 2 Type II audited, GDPR compliant.
Visibility & reporting
Live dashboards. Synced items, performed syncs, and run history at a glance, with the latest sync errors surfaced right on the home screen — no digging required.
Detailed logs & notifications. Every run drills down to the field level — see exactly which field failed validation and why, not just "sync failed."
Built-in retry mechanisms. Getint automatically recovers from temporary issues or API rate limits, without manual intervention.
Atlassian Gold Marketplace Partner and Microsoft Partner. Getint is built and supported by a team that Azure DevOps admins already rely on for the integrations that can't go down.
Read how Dr. Martens consolidated Jira, ServiceNow, and Azure DevOps workflows with Getint.